Dear WireFire Internet
FiberNet, LLC, West
Virginiaís leading competitive telecommunications service provider, is
acquiring the assets of WireFire Internet Service. WireFire, which was
formed in 1997, serves West Virginia primarily in the Parkersburg, Vienna,
Spencer and Ripley areas and Marietta and Belpre in Ohio.
Who are we?
FiberNet, LLC was
formed in 1997 and has invested more than $50 million in West Virginia,
creating more than 170 skilled technology
jobs in the state. FiberNet has grown to become the stateís third largest
telephone company overall, owning 1,300 miles of fiber optic cable and
recently surpassing 50,000 operational lines.
FiberNet is the largest
competitive provider delivering telecommunications services and high
capacity Internet connections to West Virginia business, governmental and
FiberNet has offices
statewide in Charleston, Huntington, Martinsburg, Parkersburg, Wheeling,
Fairmont, Beckley and Bluefield, and will continue to operate the former
WireFire office at 401 Grand Central Avenue.
How does this affect you?
This change in ownership will
have no major impact to your service. Most importantly, the cost of your
service will NOT change. You will continue to be served from the
Parkersburg WireFire office. There will be NO changes to your account
including your email address, web services, billing or login username and
password so there is nothing different for you to do. You will continue to
receive the same high quality Internet access at the same price.
Following are the new and improved services
you can look forward to this fall:
Easy, unlimited statewide
roaming throughout WV with no add-on charges;
A referral program that will
net you TWO free months of dial-up access for every new customer who signs
up for WireFire Internet service as a result of your actions;
Upgrade to a broadband DSL
Internet connection where available; and
Great savings by subscribing
to a feature rich package that includes FiberNetís local telephone service
and Internet access (see the enclosed promotion).
Watch for our emails,
mailed promotions and the WireFire web site (www.wirefire.com)
for news about all of these exciting opportunities.
We will be happy to
answer any questions you may have. Please email us at
firstname.lastname@example.org or call us at 304-580-8080 or 800-372-5588. FiberNetís
www.wvfibernet.net. Thank you for being a WireFire customer!