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Dear WireFire Internet Customer,

 

FiberNet, LLC, West Virginiaís leading competitive telecommunications service provider, is acquiring the assets of WireFire Internet Service.  WireFire, which was formed in 1997, serves West Virginia primarily in the Parkersburg, Vienna, Spencer and Ripley areas and Marietta and Belpre in Ohio. 

 

Who are we?

 

FiberNet, LLC was formed in 1997 and has invested more than $50 million in West Virginia, creating more than 170 skilled technology jobs in the state.  FiberNet has grown to become the stateís third largest telephone company overall, owning 1,300 miles of fiber optic cable and recently surpassing 50,000 operational lines. 

FiberNet is the largest competitive provider delivering telecommunications services and high capacity Internet connections to West Virginia business, governmental and residential customers.

FiberNet has offices statewide in Charleston, Huntington, Martinsburg, Parkersburg, Wheeling, Fairmont, Beckley and Bluefield, and will continue to operate the former WireFire office at 401 Grand Central Avenue.

 

How does this affect you?


This change in ownership will have no major impact to your service. Most importantly, the cost of your service will NOT change. You will continue to be served from the Parkersburg WireFire office. There will be NO changes to your account including your email address, web services, billing or login username and password so there is nothing different for you to do.  You will continue to receive the same high quality Internet access at the same price.

 Following are the new and improved services you can look forward to this fall:

         Easy, unlimited statewide roaming throughout WV with no add-on charges;

         A referral program that will net you TWO free months of dial-up access for every new customer who signs up for WireFire Internet service as a result of your actions;

         Upgrade to a broadband DSL Internet connection where available; and

         Great savings by subscribing to a feature rich package that includes FiberNetís local telephone service and Internet access (see the enclosed promotion).          

Watch for our emails, mailed promotions and the WireFire web site (www.wirefire.com) for news about all of these exciting opportunities.

We will be happy to answer any questions you may have. Please email us at fibernet@wirefire.com or call us at 304-580-8080 or 800-372-5588.  FiberNetís website is www.wvfibernet.net.  Thank you for being a WireFire customer!

Sincerely,   

           

Virgil Parsons                                                               Tim Mauck
President, FiberNet                                                        Manager, Wirefire

 

Technical Support
24 - Hour
800-622-7336

Wirefire Internet Service
2613 Dudley Ave Suite A
Parkersburg WV 26101
580-8080 or 800-372-5588

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